Problem
What needed to change
Grape Hardware and General Supplies Ltd needed a clear online store where customers could see hardware products before buying. Many customers want to check products online first. They want to see product photos, prices, categories, delivery details, order tracking, and contact information before they make a decision. For a hardware shop, this is important because customers may need safety shoes, tools, equipment, building materials, protective items, and other hardware products. Without a good e-commerce website, customers may not know what products are available, how much they cost, how to order, or how to contact the shop.